Wednesday, September 5, 2018

Relfective for Assignment 2 Product and Service


Ahmad Daniel Bin Razali
SHM 1601-00598
"Piano Light Future"         

  







 Hi Assalamualaikum, I am Ahmad Daniel Bin Razali, this is a reflective of the subject Product and service. I am in a group of four which my team member is Che Abdul Azim bin Che Mat, Atikah binti Azemi, and Aiman Putra bin Zulkarnain. Our team works well for this assignment. We have been delegates each others task and works with their own expertise. Even if we work with different expertise, we are able to work well. The assignment is about to create a new product of learning for youth for the company called USL Educational Supplies (M) Sdn Bhd.  Below are the reflective of the entire task;

1. How did the team function?
Based on the experience through out the entire performance, the team works or task has been divided into their expertise. There are expert in calculations, generating new ideas, building a products, and time management. All of the team works together with no leader. The entire performance works at 90% efficiency. The delegation on doing their work is good and each of the team gives a good communications. In examples, all of our teams sit down in one table to discuss the works given. All the plan and strategy that need to be tackle in order to achieve our target. This has given an impact of good functionality in the team like one of the team has a good experience on giving a strategic planning then helps their team members.




2. How did the team undertake the assignment?
            Firstly, the team constructs the elements that are important for the criteria.  The entire element has been set based on the timeline, which is on the Gantt chart. This is to ensure that all of the works does not run from the track obviously. Planning is important so the team take it seriously regarding to this matter. Once the assignment planning has been set. The process of fill in the elements needs to be done. All the works has been delegate to the each individual team member’s expertise. The team also gathers all the resources about the assignment. Lack of resources leads to less efficiency of the assignment. In example all of the team gather their resources such as the company profiles and the current un existing product for youth educations. As the impact the team able to undertake the assignment according to the time given as planned.




3. What was the level of interaction between the team members?

The team interaction with each other well in internal and externally. Internally means we understand the emotion in delivering their task. A certain part of human emotion is good but sometimes less efficiency. Task or assignments are not always be less challenging. It is very challenging at certain point. So challenging is a part of learning process in terms of academic and self-emotion control. Moving on to external, the entire team member works well. When problem occurs they are able to communicate and discuss on the issues. This serious communication leads to a good task output. The team takes the communication very well and we might also respect each others. Respect is important to the team, if one of the team does not respect each other, then there is a high possibility of not efficient team and yet the assignment does not meets the criteria.




4. Did the team work well together or was it dysfunctional? If the latter, how was the dysfunctionality eventually managed, if at all?(if it was applied in the team)?

            Every team has their level of functionality, for overall the team work well together but sometimes there is a minor part turn to dysfunctional. But the team does not leave the problem of dysfunctional there unsettle. We encountered the problem on the part that needs to be done. Lets say, One of the part which is we have the lack of time to discuss about the works matter due to busy scheduling.  Then we make use of other ways by using digital tools such as video call where we can communicate or discuss where ever we are and it saves time to meet in one whole team. Other than that the team able to work well together by helping one another when one of the team unable to do it. In example, Aiman’s idea generate 10 ideas before it filters down to five and one idea that needs to be choosen. Since then we all evaluate the advantages and disadvantages and sort out the best where we as a team decide together.

5. What was the quality of the final presentation?
            Based on the quality, it pays off based the level of performance in the team. It is a basic thing to define the quality of a certain output. The process is very important. It can be related like to make a cake, if one of the ingredient does not exist in the process, it gives the impact to the output of baking a cake it could be tasteless or other defects. Same goes to the team, we followed the itinerary of the assignment that needs to be done based on the Gantt chart, the process includes ideas generations, ideas screening, creative methods, concept testing and the business analysis until the pitch perfect. Let say one of the element does not exist, it could be does not attempt the criteria. As an impact, the team might get a resubmission of failure. But the team takes it serious to it, all the elements must included and the last part of pitch perfect is the important past through out the works. It’s the summary of all the elements and outcome.




6. From your observation what should have been undertaken differently and why?

            Based on my observation, things should have been undertaken differently is by deciding a products and service by a students business or interest. This is because, some of the students have the interest to know how to implement the product or service in a proper ways. In this matter it helps a student to become more confidence and enthusiasm with their work. More of the creativity ideas would come out from their teams since they are able to communicate well with their products. This does not mean by the existing assignment it not effective and efficient but this is to helps new learning way for a student for a fast learning and easy to understand and gain information. To be related, one of the student already has a business which is food industy like burgers. Then the feeling of enthusiasm will increasing on wanting to know more about this subject and yet it might also helps him for a future in real life business industry. 

 (1100 Words)